Back to the top

Ordering Special Parts

Altec Lansing VOT

Ordering Special Parts

For Customers Without An Open Account:

Great Plains Audio accepts Credit Cards,  personal or business checks (must clear first), and PayPal.

To pay  send your payment directly to:

Great Plains Audio
7127 Norhtwest Third St.
Oklahoma City, Oklahoma 73127

Be sure and include a letter stating exactly what you are ordering, how much you are paying for each item, and where you wish your order to be sent.

To pay using a credit card, please call GPA directly. Do not send your information over an e-mail. GPA’s phone number is: (405) 789-0221. (We hope to have secure online ordering soon). You may also order via FAX when using a credit card. This allows you to send all of your credit card information securely over the telephone lines. The FAX number for GPA is (405) 789-0221. (When you dial from your fax machine, GPA’s fax machine will know and will answer.)

To pay using PayPal, use the following e-mail address: bill@greatplainsaudio.com Be sure to:

State what you are ordering exactly, including the prices you are paying for each item.
Include your shipping information.


Procedure For Customers Without An Open Account:

    1. Get a price quote from GPA on the repair price for your item. Be sure to confirm that we can repair your item before you send it to us.
    2. Pack your item well. GPA will not be held liable for any damage to your item during transit to our facility. (See “Packing and Shipping of your Loudspeaker” below.)
    3. Ship your item, insured, to: Great Plains Audio7127 Norhtwest Third St.Oklahoma City, Oklahoma 73127
    4. Be sure and include a letter stating exactly what is wrong with your item, how much you were quoted that it would be to repair it, how you are paying for the repair, and where you wish it to be sent when it is finished.
    5. For payment instructions, refer to the information sent with your quote. All customers without an open account must pay for their repairs before we will ship their item back to them. Any items left over thirty (30) days without prior arrangements will be sold.


We recommend shipping your loudspeaker in it’s original box, if at all possible. The original box your loudspeaker came in was designed specifically for shipping it across the country without being damaged. As a result, it is more robust than something that may look like it is just as good. Therefore, try to use the original box, if you still have it. If not, refer to the steps below.

Steps to Pack and Ship your Loudspeaker Safely

  1. Wrap the loudspeaker in a plastic bag, and seal it with packaging tape.
  2. Find a box big enough to hold your loudspeaker with a space of 2″ all the way around.
  3. If you are shipping a woofers or two-way loudspeakers, it is best if you cut a wooden board to fit the inside dimensions of the bottom of the box, place the unit face down and centered on the board, and then screw it down to that board using ALL 8 mounting holes. Make the screws tight, but do not warp the frame – tighten them as you would the lug nuts on a car tire – alternately until they are good and tight. NOTE: On two-way speakers, be SURE you do not damage the HF horn – some of them protrude past the edge of the frame. You will need to cut a hole into the board for the horn to go into to prevent it from being damaged.
  4. If you are shipping a compression driver, make a 2″ thick piece of Styrofoam that will fit in the bottom of the box. You can also use cardboard. Place the compression driver face down onto the center of the Styrofoam piece.
  5. Insert the loudspeaker – attached to the bottom piece – into the box you have selected to ship the unit in.
  6. Make a thick Styrofoam or cardboard piece that is the same size as the bottom piece you just made that will fit inside the top of the box.
  7. Cut a hole on the middle of this piece that is just big enough to fit the end of loudspeaker through.
  8. Fit the top piece over the rear of the loudspeaker magnet assembly, making sure that it is nice and tight. Fill any gap that may exist between the top piece and the lid of the box with layers of bubble wrap.
  9. Seal the box, double box, then insure and ship to:GREAT PLAINS AUDIO 7127 NORTHWEST THIRD ST. OKLAHOMA CITY, OKLAHOMA 73127

Be sure and include a letter stating exactly what you are ordering, how much you are paying for each item, and where you wish your order to be sent.

About Us

Great Plains Audio was born out of the Altec Lansing corporation in 1998. It carries forward the loudspeaker design and manufacturing tradition that began with Western Electric in the early 20th century. Great Plains Audio is the only place where the legendary Western Electric/Altec Lansing sound reproduction technologies live on.

Customer Service

Order Tracking

Find Us

7127 Northwest Third St. Oklahoma City,
Oklahoma, USA, 73127